listen, think, do
Welcome to the oee website.
This site has been designed to be a useful resource centre for operations professionals. We hope you will take the time to read more about operational design, lean management, operations improvement and research.
Much of our thinking in the past few years has concentrated on how to apply lean thinking to the service sector. Browse oee community to read more about how this thinking has evolved.
We work in a wide range of sectors and functions; you can use the search engine on the right to find the most appropriate case study for your work area.
Our accredited training goes from strength to strength and you can read more about our latest training offering - Service Excellence - on our dedicated website www.oee-training.com. Our Lean Service Forum is increasingly popular and demand for our consulting services is buoyant.
We welcome discussion, please contact us with your views on operations management and lean thinking. We look forward to your feedback.
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latest news...
oee sponsor the BBA's summer reception... read more >
oee recently held a successful Complaints Seminar... read more >
Book on line for oee lean service training... read more >

