
oee are process improvement specialists. We have over 10 years experience working with Financial Services organisations to help them innovate by adopting best practice improvement methodologies from industry. We work with them to plan and then execute improvement programmes - with the goal of embedding new behaviours and disciplines into the day to day operation. The companies that we work with are at different stages on their journey to operational excellence.
Perhaps your organisation has already started this journey or is considering it?
Here is an interesting challenge for anyone who wants to test their knowledge of how Lean is applied in a financial services environment. The following questionnaire should take about five minutes to complete. It is meant to help you assess how extensive your individual knowledge of Lean actually is. Ask your colleagues to take the test as well and you will have some idea of how prepared you are to design and implement a Lean Service programme in your business.