Implementing lean, lean sigma, continuous improvement or operations excellence may be a unique undertaking for every organisation, but best practices do emerge based on common challenges and opportunities.
Back in 2009 many of our clients asked us to help facilitate the compilation and sharing of this knowledge – our response was the Lean Service Forum. Since then the event has gone from strength to strength and now boasts over 25 member organisations. Its goal is simple: to bring together a wide range of organisations committed to bettering operations, create networking opportunities and provide access to world class insight and speakers. The resulting discussions continue to generate a body of knowledge on excellence in operations, benchmarking data and practical recommendations.
THE FORUM IN ACTION
BECOMING A MEMBER
What members think:
‘The Lean Service Forum continues to be an excellent vehicle for EDF Energy. Since its origination our membership has never been in question as we continue to seek insight and best practise from organisations facing very similar business challenges. Given that our Lean deployment is best described as embryonic on a maturity scale we are able to leverage the Forum to learn from others and ‘Go Look & See’ numerous working environments where the Lean philosophy is being embedded. The other significant benefit of the Forum is the network that you enter into, not just from ‘what can I get from them’ viewpoint but also’ what can we give back to the community’. I’ve always found the Lean Service Forum to be a worthwhile investment of my personal time and those of my colleagues as we continue to grow our capability’
Paul O’Sullivan, EDF Energy
‘Being an active member of the Lean Service Forum is invaluable to us because it provides a platform for sharing best practice with a wide network. The guest speakers provide inspiration and thought leadership and every quarter there’s a window into a different business which gives a real insight into others’ lean journeys. The linked in group is good place to pose questions too, there’s always somebody with an answer’
Angela Cox, Compass Support Services
“We have been members of the Lean Service Forum since its inception in 2009. The forum provides a great opportunity to network and share experiences with a wide range of organisations who are all at different stages on their Lean journeys. These best practice visits form an integral part of our continued learning with attendees ranging from new trainee analysts through to members of the executive leadership team.”
Paul Sperling, Skandia
FIND OUT MORE
For more information on the Lean Service Forum, including details on future events and our rules of membership, please contact firstname.lastname@example.org.