Lean Service

OEE offers Lean training that is specifically aimed at service organisations. For full details of our courses you can visit our dedicated website; however, the following provides an overview of the Lean Service that we offer.

We provide practical, fun and engaging training that consistently receives excellent feedback from students.  Graduates of our courses return to work inspired and equipped with new skills to make a difference. In our experience, Service businesses employing Lean can typically enjoy a 20-40% increase in productivity, improved customer service and increased staff satisfaction.

OEE’s courses range from Introductory and Practitioner through to Advanced training. We cater for all levels of experience and provide a number of ways to access our training that you can fit with your circumstances. You can learn online; at one of our open courses or, if you represent an organisation we can offer tailored in-house courses. You can even follow up the training with OEE facilitated workshops to kick start your Lean programme.

OEE’s Lean service training is very flexible both in terms of content and delivery. You can follow Cardiff Business School’s Lean Enterprise Research Centre’s Lean Competency System leading to accreditation, or can be tailored to the specific needs of your organisation.

OEE training delivers the following benefits to you:

For your organisation	For you
Higher performing Lean practitioners for your business	Be able to lead Lean intiatives
Retention of higher quality staff	Be more attractive to potential employers
Career progression route encouraging staff to improve skills and performance	Open up new career opportunities in your organisation
Evidence of staff training to provide input to programmes such as Employer of Choice and Investors in People	Demonstrate your commitment to Continuous Personal Development
Demonstration to stakeholders, including customers, your organisations commitment to Lean by providing certified Lean training	Demonstration to managers of your commitment to improve your performance and that of your organisation

New – Online Lean training

The cost of conventional training doesn’t stop with the course fee; there is also the time away from work and the travel and subsisistence costs to consider. Our customers tell us that they love our interactive face-to-face training but sometimes need to minimise the diversion of their staff from their primary roles. This is particularly important when large numbers of people are being trained.

Working with on-line training and learning and development experts, we’ve developed an online interactive “Introduction to Lean” course that takes approximately 90 minutes. Progress through the course is evaluated and recorded by our Learning Management System so that students can mange their learning for themselves. The training is accredited and on completion of the course a certificate is issued electronically.

Try our short online Introduction to Lean taster by clicking here

Call us now on +44 (0) 1608 819340 to discuss your Lean training requirements and to request a brochure by post.

Or visit our dedicated training website to find out more about OEE’s Lean service training.

We specialise in Lean thinking.